Due to delicate nature of our products, we generally do not offer refunds or exchanges based on personal fragrance preferences, on used candles or change of mind purchases. Everyone has a different sense of smell and scent preferences, so we hope you you can understand our policy. However, if your candle was damaged during transit or you believe there is an issue with the item you purchased, please contact us at info@scentsallure.com.Customer satisfaction is our top priority, so we are always here to make things right and work out a solution.
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